GTM Flow
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Getting started with GTM Flow.

GTM Flow is in early access: this is what your first day looks like once we open your account. If something is not here yet, write to us and we will tell you while we write it.

1. Bring your data

The first job is to stop working in two places. Import what you have and work from the CRM from day one.

  • CSV: upload the file and map the columns to company, contact, email, phone and stage. Got it in Excel? Save it as CSV.
  • HubSpot or Pipedrive exports: the format is recognised for you. With Pipedrive you can also sync over its API.
  • Google contacts, your phone's address book and your contacts exported from LinkedIn, so the numbers and profiles you already have carry a name.

Import does not duplicate: it recognises what is already there by email, phone, domain or company name, and only fills the gaps. Before you confirm, you see what it will create, complete or skip.

2. Connect your mailboxes

Mail goes out from your own mailboxes, not from a server shared with other customers.

Gmail and Google Workspace
With your Google account, or with an app password.
Anything else
If it speaks IMAP and SMTP, it works.

With two or more mailboxes connected, GTM Flow spreads sends across them, with a cap per mailbox and a global one. Each person gets the whole cadence from the same sender, and a mailbox that starts bouncing pauses itself.

When someone is enrolled in a sequence, their address is checked: that it is well formed, that the domain has MX records and that it is not a disposable domain. It does not check that the mailbox exists; if it bounces, the hard bounce stops the sequence.

3. Build a sequence

A sequence is a list of steps with waits between them. The same thread can run across four channels.

  • Email

    What it does:
    Goes out from your mailboxes, in rotation, with A/B variants and spintax if you want them
    Limit:
    Per-mailbox cap and a global cap

  • Wait

    What it does:
    The days you set between one step and the next
    Limit:
    —

  • LinkedIn

    What it does:
    Invite, message, visit the profile or follow
    Limit:
    That person's profile limits

  • WhatsApp

    What it does:
    Message from the number you connected
    Limit:
    A daily cap you set

  • Call, task, Instagram or TikTok

    What it does:
    A step a person takes: it shows up in «Today»
    Limit:
    —

The sequence stops on its own if the person replies by email, WhatsApp or LinkedIn, if you book a meeting or if a call has an outcome. An out-of-office does not stop it: it pushes it back a week.

4. Agents

GTM Flow's agents come ready: there is nothing to configure and no instructions to write. They work in the background on whatever comes into the CRM.

Replies
Every 10 minutes they read new replies and act: create the task, mark the account hot, process unsubscribes and «do not contact», and stop the cadence.
Calls
When a call ends they write the notes, pull out each side's commitments, create up to three tasks and raise the account status. They do not move stages or open deals.
Drafts
They draft the reply to emails waiting on an answer, and the follow-up to sends that have gone four working days without a reply, across every mailbox.

The agents send nothing on their own: they leave a draft or a task. What does go out by itself are the sequence steps you set up.

5. The copilot

The copilot is a chat with 55 tools over your CRM: 29 to read and 26 to write. It uses the read tools without asking. Every write — an email, a WhatsApp, a LinkedIn message, a stage change, a campaign — is shown to you first, and you confirm it with one click.

  • «Find the accounts in Berlin with no activity in 30 days.»
  • «Build an email and LinkedIn campaign for the Q4 list.»
  • «Move Northlight to Proposal.»
  • «Which deals have been sitting still for more than ten days?»

MCP and API for customers: not available yet. They are on the plan; when they land, they will show up in the changelog.

Missing something?

Write to hello@futuratickets.com and we will sort it out with you.