Guide
14-day multichannel cadence template (email + LinkedIn + WhatsApp + calls)
This 14-day multichannel cadence template has seven touches across four channels: an email on day 1, a LinkedIn profile visit on day 3, an invite on day 4, a follow-up on day 7, a LinkedIn message on day 8 only if they accepted, a call on day 10 and a polite close on day 14. Copy it, drop the channels you do not use, and stop it the moment anyone replies.
By the GTM Flow team · Updated · 12 min read
The 14-day cadence at a glance
The cadence runs seven steps over 14 days: email on day 1, LinkedIn visit on day 3, LinkedIn invite on day 4, a follow-up on WhatsApp or email on day 7, a LinkedIn message on day 8 if the invite was accepted, a call on day 10 and a closing message on day 14. A reply on any channel ends it for that person.
A note on transparency. This template is written by the GTM Flow team. It is the same order that the campaign assistant in GTM Flow proposes when your goal is booking meetings. You can run it in any tool, or by hand with a spreadsheet and a calendar: nothing below depends on our product.
| Day | Channel | Step | What it is for | Skip it when |
|---|---|---|---|---|
| 1 | First touch with a reason and one question | Open the conversation and ask for 15 minutes | You have no verified work address | |
| 3 | Profile visit | Show up in their notifications before the invite | Their profile is empty or inactive | |
| 4 | Connection invite, no note | Be a contact so you can message later | You are close to your profile's limits this week | |
| 7 | WhatsApp or email | Follow-up with something concrete | Change channel instead of repeating the inbox | WhatsApp: they never gave you their number and permission |
| 8 | Message, only if they accepted | A short, human note after connecting | They did not accept the invite | |
| 10 | Call | Ask for the meeting by phone | Reach the people who read but do not write | You have no number they gave you or that is public for work |
| 14 | Email, WhatsApp or LinkedIn | Polite close | Leave the door open and stop | Never skip it: it is what makes the cadence respectful |
Seven touches in two weeks sounds like a lot until you see that no channel gets more than three, and that two of the LinkedIn steps are a visit and an invite with no text. The template is built for cold B2B prospects when the goal is a first meeting. For accounts you already spoke to, shorten it and say so in the first line.
Step by step, with copy you can adapt
Each step has one job. The day 1 email gives a reason and asks one question. The LinkedIn visit and invite carry no text. The day 7 follow-up adds something concrete, the day 8 message thanks them for connecting, the day 10 call asks for the meeting, and the day 14 close says you will stop. Copy below uses three variables.
- Day 1, email. Subject: «{{company}} and [the problem you solve]». Body: «Hi {{first_name}}, I am {{sender}} from [your company]. We help [type of company] to [result, in plain words]. Would 15 minutes this week work for you to see it with your numbers? Send me two slots and I will fit in.» One question, no attachments, no tracking links in the first message.
- Day 3, LinkedIn visit. No text. You appear in their «who viewed your profile» list, and your name is familiar when the invite arrives.
- Day 4, LinkedIn invite with no note. A generic note does more harm than none, and the space is too short to give a real reason to someone you do not know yet.
- Day 7, follow-up. If they gave you their number and permission, on WhatsApp: «{{first_name}}, I wrote to you a few days ago. If you send me [two data points], I will prepare [a concrete thing] for {{company}} in a day. Shall I?» If not, the same idea by email, as a reply to the first message.
- Day 8, LinkedIn message, only if they accepted. «Thanks for connecting, {{first_name}}. I work with [type of company] on [topic]. Would 15 minutes this week work?» If they did not accept, the step does not happen: you cannot message someone who is not a contact.
- Day 10, call. Script: mention that you wrote a couple of times, ask one direct question (do you handle this, or someone else?), and aim for 15 minutes with a date. If you reach voicemail on the first attempt, do not leave a message.
- Day 14, close. «Hi {{first_name}}, I do not want to fill your inbox: I wrote a couple of times and I understand this is not the moment. If you want to look at [topic] later, reply to this email and we will pick it up.» Then stop.
Keep the variables to what almost every record has: first name, company and sender. Industry, city or a recent event convince more, but a variable with no value either breaks the sentence or holds the step back. Add them by hand when the list really has them, and check before launching which records would leave them empty.
When NOT to use each channel
Do not email without a verified work address or a way to unsubscribe. Do not use LinkedIn steps past your profile's limits or with an empty profile. Do not send WhatsApp to anyone who has not given you their number and their permission. Do not call cold numbers bought from a list. And never send the next step after someone has answered.
- Email: not without the basics. Google's sender guidelines, read on 23/10/2026, ask every sender to set up SPF or DKIM and keep the spam rate in Postmaster Tools below 0.3%, recommending below 0.1%. Above 5,000 messages a day to Gmail you also need SPF, DKIM and DMARC and one-click unsubscribe in marketing messages. If your domain is new or your list is unverified, fix that first.
- LinkedIn: not as a volume channel. Limits apply to each person's profile, not to the company, and LinkedIn sets its own rules for its platform. Keep LinkedIn steps few, within your profile's limits, and be ready to do them by hand. Skip LinkedIn entirely for people whose profiles have not been active in months.
- WhatsApp: not as a first touch with strangers. The WhatsApp Business Messaging Policy, updated on 23/09/2026, says you may only contact people who have given you their number or username and have opted in to receive your messages. That is why the template uses WhatsApp on day 7 and only for contacts who said yes. If nobody on your list did, take WhatsApp out.
- Calls: not without a reason to call. A call on day 10 works because the person has seen your name three or four times. Without that context, or with a number they did not give out for work, a call is an interruption. A person always makes this step, never a dialer on its own.
- Any channel: not after a reply. If someone answers, by any channel, the cadence is over for them. Even a «not now» deserves a human reply and a date, not day 14.
This is not legal advice. Rules on unsolicited commercial messages change by country and by channel. Check the ones that apply to the people you write to before you launch.
Stop rules and caps that keep it respectful
A multichannel cadence stays respectful through three rules: any reply on any channel stops it for that person, every channel has a daily cap per sender, and every message gives an easy way out. Most of what feels like spam in multichannel outreach is a LinkedIn or WhatsApp step that went out after the person had already answered by email.
- One stop rule across channels. A reply on WhatsApp stops the email steps too. That only works if every channel writes to the same record; with separate tools, check how replies cross before you scale.
- Caps per sender and per channel. A daily cap for each inbox, each LinkedIn profile and each WhatsApp number, plus a global one. Start low and raise it slowly.
- An easy way out. For bulk email, one-click unsubscribe follows RFC 8058: a «List-Unsubscribe» header with an HTTPS address and «List-Unsubscribe-Post: List-Unsubscribe=One-Click». On WhatsApp, the policy asks you to honor any request to stop, whether it arrives on WhatsApp or anywhere else.
- A pause when something goes wrong. If an inbox starts bouncing or the spam rate climbs, stop that sender before fixing copy.
The order of the steps matters less than these rules. For the email side on its own, our B2B cold email guide covers copy, volumes and deliverability. For why the stop rule needs the CRM, read what a multichannel outreach CRM is.
How to adapt the template to the channels you use
Drop the steps of any channel you do not use and keep the days of the rest. Email only becomes days 1, 7 and 14. Without WhatsApp, the day 7 follow-up goes by email. LinkedIn only starts with the visit on day 1. With all four, the follow-up changes channel to WhatsApp instead of repeating the inbox. The close always stays.
| Channels you use | Resulting cadence | What to watch |
|---|---|---|
| Email only | Day 1 email, day 7 follow-up, day 14 close | Three emails in two weeks is the ceiling; send them as replies in one thread |
| Email and LinkedIn | Day 1 email, 3 visit, 4 invite, 7 email, 8 message if connected, 14 close | Do not repeat the email text on LinkedIn: one line is enough |
| Email and calls | Day 1 email, 7 email, 10 call, 14 close | The call is where most meetings get booked; prepare it with the history in front of you |
| All four | The full template | WhatsApp only for contacts with permission; the rest get email on day 7 |
| LinkedIn only | Day 1 visit, 2 invite, 6 message if connected, 12 close by message | If they do not accept, there is nothing else to send: let it go |
For accounts that went quiet after a first conversation, use the same skeleton but acknowledge the past in the first line and give a new reason to talk. For inbound leads, move the call to day 2: someone who asked for information expects to hear a voice early.
How to tell whether the cadence is working
Measure replies per step and per channel, the share of those replies that are positive, and meetings booked, after at least a few dozen people have finished all 14 days. Watch unsubscribes, bounces and the Gmail spam rate as warning lights. We do not publish benchmark rates: the only numbers that tell you something are your own.
- Replies by step. If nobody answers before day 10 but the call books meetings, your email copy is the problem, not the cadence.
- Positive replies, not just replies. A cadence that collects «remove me» answers is telling you the list is wrong.
- Meetings per 100 people enrolled. The number that matters, read only when the people enrolled have finished the 14 days.
- Warning lights. Bounces, unsubscribes, a spam rate in Postmaster Tools above 0.1%, or LinkedIn invites that stay pending. Any of these is a reason to pause, not to send more.
- One change at a time. Change the copy of one step, or the channel of one step, and compare with the previous batch.
Write down what you change and when. Two weeks per batch is slow, so a short log of decisions saves you from testing the same idea twice.
Running this cadence in GTM Flow
In GTM Flow you create a campaign by saying who you are writing to, what you want and which channels you use, and it proposes this cadence with the texts ready to edit. Email, LinkedIn, WhatsApp and call steps live on the same records as the pipeline, and a reply on any channel stops the sequence for that person.
- The proposal is deterministic. The same goal and channels always give the same steps, and the texts are a starting point to edit, not a promise that they work.
- LinkedIn within limits. LinkedIn steps respect each profile's limits, the message goes only if the invite was accepted, and any step can be done by hand as a task.
- Calls stay human. The call is a task in Today with the whole history on screen; after the call, the notes and next tasks go on the record.
- Replies are read for you. An agent classifies replies, stops the cadence and creates the follow-up task. You approve what happens next.
GTM Flow, the AI go-to-market platform, is in early access, so there is no self-serve sign-up yet. See how prospecting works in GTM Flow and the planned plans on the pricing page, and ask for access from there.
Frequently asked questions
How many touches should a 14-day multichannel cadence have?
This template uses seven touches in 14 days, with no channel getting more than three. Two of them, the LinkedIn visit and the invite, carry no text. If you only use email, keep it to three messages: day 1, day 7 and day 14, sent as replies in the same thread.
Should the first touch be email or LinkedIn?
For cold B2B prospects, email first. It carries a reason and a question, and it does not depend on anyone accepting an invite. The LinkedIn visit and invite on days 3 and 4 make your name familiar, and the LinkedIn message only goes on day 8 if the person accepted.
Can I add WhatsApp to a cold outreach cadence?
Only for people who gave you their number and agreed to hear from you there. The WhatsApp Business Messaging Policy, updated on 23/09/2026, requires both the number and opt-in permission, and asks you to honor any request to stop. That is why WhatsApp appears on day 7 and only for those contacts.
What should I do when someone replies in the middle of the cadence?
Stop every remaining step for that person, on every channel, and answer as a human. A «not now» deserves a reply with a date to come back, not the day 14 close. In a CRM where all channels write to the same record, the stop happens on its own; with separate tools, check that replies cross between them.
Is it OK to call on day 10 if they have not replied?
Yes, if you have a number they gave you or that is public for work, and a reason to call. By day 10 they have seen your name several times. Ask one direct question, aim for 15 minutes with a date, and do not leave a voicemail on the first attempt.
How much does GTM Flow cost?
GTM Flow is in early access and is not on sale yet. The planned pricing is Solo €39, Team €69 and Scale €149 per seat a month billed annually, or €49, €85 and €179 billed monthly. Each plan includes the CRM and the four outreach channels this template uses.
The CRM with prospecting built in
GTM Flow brings the CRM, cold email, LinkedIn, WhatsApp and calls into one system, with AI that tells you what to do next. Early access for founders and small sales teams. See how it works
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